Understanding VAT Charges and Refunds When Purchasing Through Paddle

Modified on Wed, 19 Apr 2023 at 05:50 PM

When purchasing a product through Paddle, our trusted third-party payment processor, it is essential to be aware of the additional Value Added Tax (VAT) charges that may apply. 
These charges depend on the country from which you are making the purchase. This article will provide information on VAT charges and refunds when purchasing products via Paddle.


Paddle is registered to handle VAT payments in specific regions, and the rates charged are for the "Standard Digital Goods" tax category. You can find more information about these fees in our Terms of Service, under the "Fee Charges" section.

Additionally, all specifications regarding VAT fees can be found on Paddle's dedicated page here.

Requesting a VAT Refund

If you are VAT registered and eligible for a refund, you can contact Paddle directly to request one. To do so, please reach out to their customer support at help@paddle.com and provide the necessary information. They will guide you through the process of obtaining a VAT refund for your purchase.


By staying informed about VAT regulations, you can make informed decisions and avoid unexpected expenses.

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